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Procurement Manager - Logistics

Job Description

Job Purpose 

Procurement Manager – Logistics & Customs is a senior strategic role responsible for driving procurement excellence across logistics, supply chain, and customs operations. Managing complex, high-value contracts and partnerships, this position ensures cost optimization, compliance with international trade regulations, and risk mitigation in a dynamic marketplace. The role demands deep expertise in logistics pricing, customs governance, and sustainability integration, while leading cross-functional initiatives and influencing senior stakeholders. Ideal candidates combine advanced procurement knowledge with strong leadership, negotiation skills, and the ability to deliver forward-thinking solutions in a global environment.

Organisational Level:

Accountabilities

No.

Key Activities

 

Allocation

I

Strategic Sourcing & Vendor Management

  • Develop and execute sourcing strategies for transportation, warehousing, and customs brokerage services, ensuring alignment with Heineken’s global procurement standards.
  • Lead negotiations and manage contracts with logistics service providers (LSPs), customs agents, and freight forwarders.
  • Monitor vendor performance using KPIs such as on-time delivery, cost per shipment, and customs clearance lead time.

Key decision-making includes:

  • Which logistics service providers (LSPs), customs agents, and freight forwarders to engage, retain, or replace based on performance, cost, and strategic fit.
  • What sourcing strategies to apply for transportation, warehousing, and customs services.
  • How to structure and negotiate contracts, including service levels, pricing models, and termination clauses.

20%

II

Customs Compliance & Risk Mitigation

  • Ensure full compliance with customs regulations, including accurate HS code classification, documentation, and duty optimization.
  • Collaborate with internal stakeholders and external partners to resolve clearance delays and mitigate risks related to import/export operations.

Key decision-making includes:

  • Which customs processes and documentation standards to enforce to ensure regulatory compliance.
  • How to classify goods (HS codes) and optimize duties and tariffs.
  • What actions to take to resolve clearance delays, including escalation paths and coordination with internal and external stakeholders.

20%

III

Logistics Trade Terms & Cost Optimization

  • Drive cost transparency and savings through segmentation strategies, rate card standardization, and volume-based pricing models.

Key decision-making includes:

  • What trade terms to define and implement, including delivery complexity segmentation and customer-specific logistics models.
  • Which rate card structures and pricing models to adopt, such as volume-based discounts or bundled services.
  • How to identify and pursue cost-saving opportunities, including route optimization and carrier consolidation.

20%

IV

Performance Monitoring & Reporting

  • Own the logistics KPI framework, including mandatory metrics across profitability, capital returns, sustainability, and growth.
  • Use tools like Power BI and Daily Control Systems (DCS) to monitor performance and support decision-making.

Key decision-making includes:

  • Which KPIs to monitor and report, including on-time delivery, cost per shipment, customs clearance lead time, and sustainability metrics.
  • How to interpret performance data and identify areas for improvement.
  • What corrective actions to take when performance falls below targets.

20%

V

Stakeholder Collaboration

  • Partner with Supply Chain, Finance, Legal, and Commercial teams to ensure logistics and customs strategies support business continuity and cost efficiency.
  • Act as the procurement lead in cross-functional initiatives such as C2S (Customer to Supply) and Joint Business Planning (JBP)
  • Align logistics and customs strategies with broader business continuity and cost-efficiency goals.

20%

 

Stakeholders

Internal:

1. Heineken Vietnam

- HR (Safety)

- Finance (SCBC, SBC, Tax)

- CA (Sustainability)

- Legal - up to Head of Legal

- Supply Chain (Brewery, CS&L, Techno)

- P&CI

2. Heineken APAC (Regional)

- Procurement

3. Heineken Global

- Procurement

- Supply Chain

- CA

External:

4. Suppliers

- Local / Regional

 

Position profile

Qualifications:
  • Bachelor’s degree in Business Administration, Supply Chain Management, Engineering, or related field;
  • Knowledge of international trade compliance, sustainability frameworks, and risk management preferred.

Experience / skills required:
  • 10+ years of progressive experience in procurement and particularly in logistics, supply chain and customs operations & management.
  • Deep knowledge of logistics marketplace and commercial pricing of logistics modes
  • Proven experience in negotiating with customs authorities and regulatory bodies; exposure to sustainability-driven logistics strategies and risk mitigation

Language(s):
  • Fluent in Vietnamese and English (written and spoken); ability to articulate and communicate effectively with local and global stakeholders

Functional Competencies:
  • Advanced ability to partner with logistics supplier in forward-thinking strategic development, risk mitigation and relationship building
  • Demonstrated ability to communicate and negotiate with regulatory bodies and Customs authorities, representing the company’s interests
  • Excellent interpersonal skills to communicate & problem-solving under high pressure situations
  • Knowledge across multiple domains of supply chain management such as production sourcing, purchasing, logistics/3PL, …
  • Proven track record in managing complex, high value contracts and applying cost optimization in logistics and customs management
  • Demonstrated ability to apply digital tools for logistics optimization and sustainability integration

Leadership & Others:
  • Proven ability to lead and develop high-performing teams, build succession pipelines, and foster a culture of continuous improvement.
  • Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders
  • Proven ability to lead change management on cross-border initiatives, embed sustainability and compliance in upstream procurement processes.

 

 


Job Segment: Compliance, Logistics, Procurement, Supply Chain Manager, Supply Chain, Legal, Operations

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