Senior Product Specialist - Taxes (VAT, WHT, Excise Duty + Tax Platfoms)

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

As a Senior Product Specialist - Taxes, you will be part of the DBB Standing Organization and the cross-stream finance product team, contributing to the RTR E2E process. You will support BAU activities for OpCos worldwide, act as a Subject Matter Expert in finance processes and supporting technology, and work with Process Consultants and Product Specialists to continuously improve and optimize the global template and overall product value

Your responsibilities would include:

• cooperating with product team to increase the product value and realize product backlog
• providing specialized E2E process and product knowledge to the internal and external stakeholders, actively supporting OpCos and guiding them to follow the standard process
• identifying, owning and driving product related improvements
• assessing change requests (CRs, BRDs) to implement new functionalities and drive the implementation
• day to day product maintenance – monitoring business changes to be implemented and providing D&T with requests and information required for implementation
• measuring conformance and performance related with the product within OpCos in scope
• delivering refreshment trainings to key and end users
• ensuring process changes are properly implemented using the release management procedure
• coordinating UAT with key users.

You are a good candidate if you have:

• Bachelor/Master’s degree in Finance or other related studies
• strong understanding of indirect tax related processes (VAT, WHT, excise duty)
• knowledge of 2-3 tax platforms (Vertex, SAP DRC, excise tax platforms)
• operational experience in RTR, especially with indirect taxes in transactional and reporting processes
• expertise in transactional processes or tax tools, tax platforms & engines
• experience with multiple tools and ERP systems, preferable SAP
• basic understanding of tax determination logic, tax accounting and reconciliation
• experience supporting multi‑country indirect tax scenarios
• effective communication skills and the ability to explain complex tax concepts to non-tax stakeholders and ensure that all parties are aligned and informed
• the ability to work effectively with various departments and stakeholders to ensure that tax processes are supported effectively in line with global requirements
• fluent English.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

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